Safety is at the top of attendees’ minds right now, so it’s more important than ever to clearly communicate the precautions you’ve taken to your guests. Reassure them in your event listing and in an email before the event of the safety measures you’ve taken. After you have read and completed the exercises in Eventbrite’s COVID-19 Safety Playbook for Events, you can put together your COVID safe event management policy to address the four main COVID-19 safety considerations: having a COVID-safe plan, cleaning and sanitising, social distancing measures, and contact tracing.

Having a COVID-safe plan

All states and territories in Australia require events to have a COVID-Safe plan that complies with public health guidelines. Depending on the size of your event, you may also need to submit your COVID-Safe Plan to public health authorities for review before you can host your event. Check out our events industry round up for information about COVID safe plans for every event type.

Cleaning and sanitising

Cleaning and sanitising measures will depend on your venue and the type of event you’re running. They are particularly important for food and drink events or events where staff come into regular contact with patrons. Check out our COVID-19 safe plan for event hosting in 2021 for more ideas around cleaning and sanitising measures to implement at your next event.

Social distancing measures and contact tracing

All states and territories in Australia have different social distancing rules and venue capacity guidelines in place, as well as different contact tracing requirements. Most states now also require covid safe business entities and events to use a government-supplied COVID-safe app for guests and attendees to check in with. You can find creative ways to increase the number of guests you can host by checking out these event creators adapting to COVID-19 restrictions around the globe.

No matter what kind of in-person event you’re hosting, always consult your state or territory COVID-19 government and health resources for the latest advice:

Your Free Template

We’ve put together a template that you can use in your listing to share the steps you’ve taken to make your event as safe as possible. Simply copy the text below into your listing or email template and then add the specific information for your event.

SAFETY AT OUR EVENT

We look forward to welcoming you to our COVID-Safe event. We have implemented the following measures to ensure the safety of all attendees and staff.

COVID-Safe Plan

Our event has a COVID-safe plan that meets [insert state or territory] COVID-19 safety requirements.

Social distancing and venue capacity restrictions

Our event is being hosted at a venue with sufficient capacity to accommodate all attendees and guests in accordance with social distancing guidelines. At our venue, we will take appropriate steps to support the social distancing of all attendees and staff, including [insert steps you are taking, for example: providing floor indicators for queuing areas, allocating unoccupied seats between groups, placing safety barriers between staff and patrons].

COVID-19 cleaning and sanitising

Our event venue is regularly deep-cleaned in accordance with [insert state or territory] COVID-19 safety requirements. At the event, our event team and staff will regularly clean and sanitise all event areas for the comfort and safety of guests. We will also ensure safety for attendees by [insert measures you are taking to limit the possibility of transmission, for example: ensuring staff wear face masks, washing hands between service transactions, wearing gloves or other personal protective equipment, using single-use service items].

At the event, there will be hand-sanitising stations available to all guests and staff.

Contact tracing

In accordance with [insert state or territory] guidelines, we will collect patron information from all attendees and staff for contact tracing in case we need to follow up. We will collect your name, home suburb, and contact information (email and phone number) before you can enter the event venue.

We will collect your information [delete any that do not apply to your event]:

  • During the ticket purchase process via our online booking system.
  • At the venue, by asking you to scan a covid safe QR code at the event check-in point as a condition of entry.
  • At the venue, by asking you to complete a COVID safe check-in process online as a condition of entry.
  • At the venue, by asking you to complete a COVID safe check-in form at the door as a condition of entry.

Your information is stored securely and is not accessed or shared with any third party, except where public health authorities may request it.

[Choose from: We strongly advise all patrons to download the COVID-Safe app; however, it’s not a requirement to download the app to attend this event or We also require all patrons to download the COVID-Safe app as a condition of entry].

Let Eventbrite help you run a COVID-safe event

Eventbrite has the tools to support you in successfully hosting a COVID-Safe event whilst minimising stress. Start planning today with our expert COVID-19 resources and FAQs for event creators.