Question 1

What are my payment options?

Accepted Answer

Payment is via credit card or invoice (if pre-approved)—email imacevents@auckland.ac.nz with required T&C details. Invoices are due within 14 days. Individual Zoom session registrations cannot be invoiced.

Question 2

What if I want to transfer my registration to someone else?

Accepted Answer

On request, your paid registration can be transferred to another colleague within your organisation if you are unable to attend the event. Please provide name & email address of colleague for transfer purposes. Or refer to ‘Refunds’ below. (see T&C's)

Question 3

What if I have a dietary request?

Accepted Answer

Please email imacevents@auckland.ac.nz if you have an allergy or specific dietary requirement.

Question 4

What if I am ill and can't make it?

Accepted Answer

If you are unwell, please let us know as soon as possible before the event date by emailing
imacevents@auckland.ac.nz. If you are unable to transfer your registration to a colleague, we will provide a refund in accordance with the refund terms below.

Question 5

Can I get a refund?

Accepted Answer

Refund requests made up until 20 August: a refund will be provided, however $150 is non-refundable (see T&C's).
Transfer request from in-person registration to online plenary registration: a refund for the balance will be provided, however $150 is non-refundable (see T&C's)

Question 6

What if I don't attend, can I get a refund?

Accepted Answer

A refund cannot be issued if you do not turn up on the day of the event.

Question 7

What if the event is cancelled?

Accepted Answer

IMAC reserves the right to cancel the Workshop and/or Conference due to unforeseen circumstances. If possible,
participants will be notified of cancellation at least 14 working days before the event. A full refund will be provided.

Aotearoa NZ Immunisation Conference and Workshop 2025