Skip Main Navigation
Page Content

Save This Event

Event Saved

Business Etiquette Training Course

PD Training

Tuesday, 4 February 2020 from 9:00 am to 4:30 pm (NZDT)

Business Etiquette Training Course

Ticket Information

Ticket Type Sales End Price Fee Quantity
Course 21/01/2020 $799.25 $33.06

Share Business Etiquette Training Course

Event Details

The PD Training Business Etiquette training course in New Zealand will improve your staff's understanding of professionalism within the desired expectations of your organisation. As participants, your staff will conduct themselves more professionally, communicate more effectively, and acquire the tools to create that all important "first impression".

Business etiquette training courses are available now throughout New Zealand, including Auckland, Christchurch or Wellington.

Learning Outcomes

  • Understand why business etiquette matters and how to improve business etiquette culture
  • Understand the three components of business etiquette - appearance, communication, and behaviour
  • Know how to make a great first impression and how to dress appropriately
  • Understand how to read body language
  • Understand the intricacies of introducing people in business contexts and how to remember people’s names
  • Understand the art of conversation both in person and on the phone
  • Understand how your personal style influences how you communicate
  • Know the right way to behave online in a business context
  • Explore the do's and don'ts of email etiquette
  • Explore the business etiquette of different cultures and countries
  • Know how to behave in business social contexts
  • Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult people

 

Course Outline

Business Etiquette Training Course - Lesson 1 
Do Manners Matter? 
  • The Case for Business Etiquette
  • The ABC of Business Etiquette
  • Reflection
Business Etiquette Training Course - Lesson 2 
How To Make An Impression 
  • First Impressions do Count
  • Nothing to Wear?
  • Grooming
  • Body Language
  • Reflection
Business Etiquette Training Course - Lesson 3 
The Personal Touch 
  • Introduction Etiquette
  • The Hand Shake
  • Polite Conversation
  • Personal Style
  • Reflection
Business Etiquette Training Course - Lesson 4 
Netiquette – Manners In The Online World 
  • Civility on the Internet
  • Email Etiquette
  • Social Media Etiquette
  • Reflection
Business Etiquette Training Course - Lesson 5 
Global Business Etiquette 
  • Global Business
  • Understanding Particular Cultures
  • Reflection
Business Etiquette Training Course - Lesson 6 
Social Business Etiquette 
  • Hosting or Attending?
  • Awkward Dining Moments
  • Which fork?
  • Socialising After Hours
  • Marking Employee Events
  • Reflection
Business Etiquette Training Course - Lesson 7 
Dealing With Challenges Professionally 
  • Personal Issues
  • Difficult People
  • Ethical Dilemmas
  • Reflection
Business Etiquette Training Course - Lesson 8 
Reflections 
  • Create an Action Plan
  • Accountability = Action
Have questions about Business Etiquette Training Course? Contact PD Training

Save This Event

Event Saved

When & Where


PD Training
Level 8/11 Hunter Street
Wellington, NZ 6011
New Zealand

Tuesday, 4 February 2020 from 9:00 am to 4:30 pm (NZDT)


  Add to my calendar

Organiser

PD Training

PD Training specialises in ‘Learning that People Remember’

Welcome to PD Training!  We train adults using an approach that is fun and full of practical activities which can be used on the job the very next day. Our unique reinforcement and support system keeps the learning top of mind and is instantly accessible anywhere, anytime, at home or on-the-job.

PD Training is an international training and professional development and services organisation, with approximately 100 specialist trainers across New Zealand, delivering thousands of courses each year in our 16 areas of specialty. 

We look forward to helping you achieve your goals!

Telephone 09 884 0762

Website https://pdtraining.co.nz

  Contact the Organiser

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.