Dealing with Difficult People and Situations Workshop – The Mahi Space

Dealing with Difficult People and Situations Workshop – The Mahi SpaceStruggling with tricky customer moments or tense workplace interactions? You’re not alone—and there is a better way.Join us for an interactive one-day workshop designed to help you turn difficult situations into opportunities. Learn how to resolve conflict with confidence, influence positive outcomes, and build a more peaceful, productive workplace.Whether it’s a tough conversation with a co-worker or a heated moment with a customer, you’ll leave with practical tools to handle it with professionalism and pride—including a six-step conflict resolution process and techniques for managing anger and using the Agreement Frame.