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The Emotional Intelligence (EQ) For Professionals training course in New Zealand teaches you how to develop your emotional intelligence, or your ability to manage your responses based on your objective assessment of different personalities and situations.
After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more.
This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.
Learning Outcomes
Define Emotional Intelligence (EQ)
Identify the benefits of emotional intelligence
Learn the five core skills required to practice emotional intelligence
Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
Read associated verbal and nonverbal communication (body language)
Successfully communicate with others in a non-verbal manner (body language)
Verbally communicate with others
Interpret and manage your emotions
Master tools to regulate and gain control of one’s own emotions
Articulate your emotions using the right language
Balance optimism and pessimism
Effectively impact others
Relate emotional intelligence to the workplace
Use the concepts and techniques in the workplace
Course Outline
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 1 EQ - A Passing Fad?
The Power of Emotions
The Limbic System
Useful Models of Emotional Intelligence
Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 2 I Feel therefore I Am
Tuning in to your own emotions
Johari Window
Self-Control
Resilience
Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 3 The Emotions of Others
Interpersonal skills
Social Awareness and Empathy
Emotions and Culture
Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 4 Emotions @ Work
Influencing Others
Having difficult conversations
Dealing with change
Toxic Workplaces and Emotional Intelligence
Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 5 The Dark side
Manipulation
Emotional Honesty
Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 6 Leading and Emotions
Leadership and Emotional Intelligence
Emotional Agility
Cultivating EI in organisations
Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 7 Reflections
Create an Action Plan
Accountability = Action
References
Have questions about Emotional Intelligence (EQ) for Professionals Training Course?
Contact PD Training
PD Trainingspecialises in ‘Learning that People Remember’
Welcome to PD Training! We train adults using an approach that is fun and full of practical activities which can be used on the job the very next day. Our unique reinforcement and support system keeps the learning top of mind and is instantly accessible anywhere, anytime, at home or on-the-job.
PD Training is an international training and professional development and services organisation, with approximately 100 specialist trainers across New Zealand, delivering thousands of courses each year in our 16 areas of specialty.
We look forward to helping you achieve your goals!
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