Recent studies show that mainstream services in New Zealand have not significantly improved in their service delivery to clients who are members of the rainbow communities (Lesbian, Gay, Bisexual, Takatāpui, Transgender, Intersex, Queer, Asexual - LGBTTIQA+). 

Many LGBTTIQA+ people using mainstream services report feeling unsafe or that issues relating to their sexuality or gender are either stereotyped or misunderstood, adding extra stress in a time of acute distress.

A learning opportunity to explore what LGBTTIQA+ inclusive practice means and why services and clinicians need to ensure their practice is inclusive.

Lesbian, gay, bisexual, takatāpui, transgender, intersex, queer/questioning, asexual and people of other diverse sexual and gender identifications (LGBTTIQA+) people are over represented in the statistics for people living with a mental illness, an addiction or have died by suicide. Given there are no dedicated LGBTTIQA+ mental health or addictions services in Aotearoa, it is essential that mainstream services, mental health NGO organisations, student health and counselling services and private counselling practitioners ensure that their services and programmes are LGBTTIQA+ inclusive.

LGBTTIQA+ people report that their experience of mainstream services is that they are not inclusive and operate mainly from a heteronormative worldview. They often felt vulnerable in disclosing issues around their sexuality or gender and often had to educate the clinicians and counsellors about sexuality or gender diversity. Despite various mental health, addiction and suicide prevention action plans identifying LGBTTIQA+ as priority, there has not translated into actions to improve responsiveness of services. 

Two surveys of LGBTTIQA+ service users, conducted 10 years apart, would suggest that there has not been a significant improvement in the inclusivity and responsiveness of mental health and addiction services. In the most recent survey, the numbers of rainbow service users reporting that the services were heteronormative in their approach or that the clinicians were not very knowledgeable of the lived experience of LGBTTIQA+ people had not reduced. Those from diverse sex and gender identities reported high levels of vulnerability in discussing issues around their gender and that often clinicians pathologised their gender or sex diversity.

A common view held within services is that there is no need for targeted programmes for specific populations as the service “treats everyone the same.” This workshop will define clearly what is meant by inclusive practice for LGBTTIQA+ people and put forward the rationale as to why mainstream services need to consider their responsiveness to LGBTTIQA+ population. Participants will apply the principles inclusiveness from the perspectives of organisational inclusiveness and clinical practice.

Developed by the presenter as part of the MindOUT LGBTI Mental Health and Suicide Prevention Project in Australia, the content of the workshop is based on the latest evidence and thinking and has been peer audited by leading international thinkers and clinicians. It has been delivered to mental health and addiction services across Australia and has been adapted to be more culturally inclusive on the New Zealand context.

Clinicians and service managers of both DHB and NGO organisations and primary care are strongly encouraged to attend. With the current redesign of mental health services in this country, this is an opportune time to ensure that the new models are LGBTTIQA+ inclusive.

Learning Outcomes

Participants will:

• Have a working knowledge of the principles of cultural competence and cultural safety as applied to LGBTTIQA+ persons

• Assess current service delivery against key principles, criteria and recommended actions for LGBTTIQA+ inclusiveness to their service provision

• Identify opportunities and challenges for improving LGBTTIQA+ inclusive practice in their organisation

• Be familiarised with the considered practice wisdom in delivery clinical and support services to LGBTTIQA+ people

Topics covered:

• Unpacking LGBTTIQA+ – Sexuality, Sex and Gender

• Intersections not collisions - Intersectionality of gender, sexuality, culture and religion

• Mad, Bad or Sad – The determinants that contribute to positive and poor mental health outcomes in LLGBTTIQA+ people

• Equal but not the Same – What do we mean by Inclusive Practice

• LGBTTIQA+ Cultural Competency and Safety – What does it look like?

• How inclusive is Inclusive – Principles of Inclusive Practice

• Auditing your service or clinical practice for LGBTTIQA+ inclusive practices

• Strategies for implementing inclusive practice into organisations and clinical practice

• Inclusive Practitioners - LGBTTIQA+ practice wisdom

Previous participants' feedback

Evaluation feedback from previous participants shows that attendance is of benefit for workers in mental health, addiction, primary health, social and community services, education, youth sectors.

“The clinical examples using the broader sociological lens made the course so much more relevant and of use to all clinicians. Will recommend it to all my colleagues and hope the rest of my team attends”Psychiatrist

“This course should be part of all mental health nurses training. Informative, relevant and valuable"Mental Health Nurse

“Now realise how much I failed to appreciate the significance of certain life events of rainbow clients I have worked with”Addiction Worker

"The highly skilled presenter with a wealth of knowledge and experience meant I could be confident in the content"Clinical Psychologist

An opportunity for a day of learning with internationally respected suicidologist, Barry Taylor

Barry has proven leadership over 30 years at local, national and international levels in using community initiatives and strength-based approaches to improve individual and community wellbeing and the prevention of suicide. He has extensive experience in the development, implementation and evaluation of programmes at the local and national level, especially creating collaborative partnerships to prevent or respond to suicide.

Barry has been a passionate advocate of LGBTTIQA+ awareness within the the field of suicide prevention. In 2011 he headed up MindOUT: LGBTI mental health and suicide prevention project in Australia.  This project was a first, with funding from a national suicide prevention strategy been specifically allocated for a national co-ordinated response to LGBTI suicide prevention and mental health.

He has advised governments on LGBTTIQA+ suicide prevention and wellbeing. As a health sociologist he has had an interest on the impact of social exclusion, discrimination on wellbeing and advocates for a human rights approach to wellbeing.

WORKSHOP PLACES ARE LIMITED. REGISTER EARLY TO AVOID DISAPPOINTMENT

Minimum Number of Participants:  10       Maximum Number of Participants:  30Places in each workshop are limited. If the workshop is full please register your name on the waitlist. 

Payment:  Payment is by either Visa or Mastercard.  

Organisations can request to pay by invoice. At the payment method part of the registration process click on Change and select Pay By Invoice

Terms for Payment By Invoice

Payment by Invoice is only for NGOs, Government Departments, DHBs, PHOs, Schools and tertiary organisations, businesses.

By selecting Pay By Invoice the organisation agrees to the following conditions:

1.  Your place in the workshop is not confirmed until payment has been received. Payment of the invoice must be made within seven days of registering to avoid having your registration cancelled. Late payment fees apply.

2.  Please IGNORE the invoice from Eventbrite. A NZ tax compliant Tax Invoice from TaylorMade Training and Consulting will be sent to you separately which will contain bank details for payment.  

3.  By registering for the workshop, you agree to the cancellation and policy. (refer below).  Organisations who cancel within seven days of the workshop and have not paid the invoice for the outstanding registration fee are still obligated to pay the outstanding debt.

Catering:This workshop is fully catered. Please indicate in the registration process if you have any particular dietary requirements.  If you register after the registration closing date, while every effort will be made, your dietary requirements may not be able to be catered.

Scholarships: There is a limited number of partial and full scholarships for those wishing to attend the workshop. Full scholarships are available for mental health consumers, carers and volunteers. Partial scholarships of either 25% or 50%  off the registration fee are available for full time tertiary students in health, social service and disability related courses. Further information and how to apply for a scholarship is available on the TaylorMade website.

Cancellation and Refund Policy

Workshops can fill quickly. If you are no longer able to attend the workshop please cancel your registration as soon as possible. The following refund policy is strictly adhered to.

Cancellation up to seven days prior to the commencement of the workshop:  Full Refund less $30 + GST admin feeCancellation within seven days prior to the commencement of the workshop:No refund but registration can be transferred to another person. To transfer your registration log on to your registration and update the name and contact details to the new person attending.No show on the day of workshop:   No refund 

Cancellation of Workshop by TaylorMade: TaylorMade Training and Consulting (TMTC) reserve the right to cancel the workshop if there are not the minimum number of registrations. If cancelled, participants will be offered a refund either by way of a credit to attend another TMTC workshop (within 12 months of the cancelled workshop) or full refund of their registration fee.  Refunds will made by electronic transfer into a bank account specified by the participant. TMTC accept no responsibility for any other costs incurred by participant as a result of a workshop cancellation. 

Disclaimer

The information provided in the workshop handout notes and at the workshops are the views of the trainer, and do not necessarily reflect the views of TaylorMade Training and Consulting. The information and professional advice delivered in the workshop and the associated printed material is provided solely on the basis that before relying on this material, participants should obtain appropriate advice relevant to their particular circumstance to evaluate its accuracy, currency, completeness and relevance for their purposes. TaylorMade Training and Consulting will not be liable for any damages of any kind to any person or entity arising from the use of this information. Your attendance at this workshop reflects your acceptance of this statement.

Organiser Contact DetailsBarry TaylorPrincipal ConsultantTaylorMade Training and ConsultingEmail:      registration@tmtc.co.nzOffice:      04 905 6145Mobile:    022 104 5060Website:  www.tmtc.co.nz