During the workshop, you'll learn about and work through examples of:

• Communication as part of planning, managing overlapping duties, and clarifying expectations.
• Event day operational communication systems – who talks to who, when, and how.
• Control rooms – when do you need these and who needs to be present.
• Decision trees and “chain-of-command” for incidents and emergencies.
• Emergencies – raising the alarm, communication with the eventgoers, coordinated responses.

The workshop is delivered by straight talking Cathy Knowsley, the Director of HiViz Event management and she will be joined by Meg Williams, the Executive Director from the NZ Festival who will provide insight into the following:

• Communication between management and governance (and decision making at the highest levels of the event).
• Managing the expectations of the eventgoers and event workers.
• Media comms following an incident.
• Social media management.

This workshop is free for Wairarapa event professionals, thanks to the support of Destination Wairarapa.