Skip Main Navigation
Page Content

Save This Event

Event Saved

Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course

PD Training

Monday, 16 December 2019 from 9:00 am to 4:30 pm (NZDT)

Foundation Skills for Elite Personal Assistants and Exe...

Ticket Information

Ticket Type Sales End Price Fee Quantity
Course Ended $695.00 $28.83

Share Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course

Event Details

Personal assistants (PA's) and Executive Assistants (EA's) in New Zealand are some of the most important people in any organisation. This course empowers your executive, personal assistant with the skills and techniques to become even more efficient, productive and professional.

The PD Training Foundation Skills for Elite Personal and Executive Assistants Training Course provides personal assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop their skills to communicate effectively with all levels of staff.

Learn key skills like managing meetings and travel itineraries, managing conflict, the basics of reading and using body language, basic project management skills, active listening techniques and more.


Learning Outcomes

  • Become highly organised using smart, efficient systems
  • Learn to manage time more effectively & strategically
  • Master prioritisation of time, complete all important tasks and help their manager do the same
  • Learn highly effective verbal and nonverbal communication techniques
  • Become more proactive and empowered in their role
  • Learn to communicate more effectively with their manager
  • Gain an insight into the importance of caring for themselves
  • Learn how to make the most of their 'Team of Two'


Course Outline

Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 1 
The Effective PA 
  • Welcome
  • The skills and attributes of an effective PA/EA
  • Role Defined
  • Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 2 
Your winning style and how best to communicate with your Manager 
  • Step 1: LDP Review – Communication Evolution Tool
    • Understanding the Counsellor
    • Understanding the Coach
    • Understanding the Driver
    • Understanding the Advisor
  • Step 2: Adapt your Approach to be effective
    • Do’s and Don’ts when interacting with the Counsellor
    • Planning my future Communication strategies with “Counsellor’s”
    • Do’s and Don’ts when interacting with the Coach
    • Planning my future Communication strategies with “Coach’s”
    • Do’s and Don’ts when interacting with the Driver
    • Planning my future Communication strategies with “Driver’s”
    • Do’s and Don’ts when interacting with the Advisor
    • Planning my future Communication strategies with “Advisor’s”
  • Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 3 
Set up for Success 
  • Your Web of Influence
  • Key Personnel in Depth Template
  • Management (PIT) Personal Information Template
  • Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 4 
Working in Sync 
  • Email Management
  • Email Etiquette
  • Create the email however direct replies to someone else
  • Manage your inbox
  • Follow the READ principle and stay on top of your email
  • Manage your inbox with Flags and Rules
  • Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 5 
Time Management 
  • Block out times for your Manager
  • Organised Review and Preparation Times
  • Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 6 
Prioritisation to keep you on Track 
  • That’s a WRAP – getting it all done on time
  • WRAP Technique
  • Ranking Priorities
  • Anticipating Time for Tasks – using PERT
  • Beyond Goal Setting
  • The SMARTR Framework
  • Writing SMARTR Goals -- Template
  • SMARTR Goal Template
  • Additional Tips
  • Goals Deconstructed
  • Reconstruct your SMART goal
  • Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 7 
Meetings to run without a Hitch! 
  • Meeting Checklist
  • Meeting Checklist Template
  • Agenda Creation
  • Meeting Agenda Template
  • Keep the meeting on time - planned time interrupters
  • Minute Taking that you can understand
  • Composing your Minutes
  • What can you do to help yourself?
  • Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 8 
Reflections 
  • Create an Action Plan
  • Accountability = Action
Have questions about Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course? Contact PD Training

Save This Event

Event Saved

When & Where


PD Training
Level 8/11 Hunter Street
Wellington, NZ 6011
New Zealand

Monday, 16 December 2019 from 9:00 am to 4:30 pm (NZDT)


  Add to my calendar

Organiser

PD Training

PD Training specialises in ‘Learning that People Remember’

Welcome to PD Training!  We train adults using an approach that is fun and full of practical activities which can be used on the job the very next day. Our unique reinforcement and support system keeps the learning top of mind and is instantly accessible anywhere, anytime, at home or on-the-job.

PD Training is an international training and professional development and services organisation, with approximately 100 specialist trainers across New Zealand, delivering thousands of courses each year in our 16 areas of specialty. 

We look forward to helping you achieve your goals!

Telephone 09 884 0762

Website https://pdtraining.co.nz

  Contact the Organiser

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.