$402.50

Inclusive Retail Services though being Disability Confident

Event Information

Share this event

Date and Time

Location

Location

EMA | Employers and Manufacturers Association

145 Khyber Pass Road

Auckland, Auckland 1023

New Zealand

View Map

Refund Policy

Refund Policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

Event description
Learn about the value of and how to provide better service to those who live with a disability.

About this Event

Price: $350 ex GST (AT Members receive a 15% discount - email us for the code)

Prerequisites: None

Length: 3.5 hours

27% of adult New Zealanders (that’s over 967,000 people) live with a disability and yet little is done by most retailers to understand them and provide a relevant service offering.

During the course Inclusive Retail Services through being Disability Confident we explore:

  1. The various types of disabilities
  2. Areas of concern that disability experts identify as key to providing a better service
  3. The principals of disability etiquette
  4. Why thinking about accessibility will add value to your service offerings
  5. A deeper dive into several disability types and how to provide them with a superior service, including:
  • Wheelchair and other mobility impairments
  • Blind and low vision (including a practical blind guiding session)
  • Deafness and hard of hearing (including basic sign language)
  • Speech impairment
  • Neurodiversity (including the signs of sensory overload)
  • Cognitive impairments

Delivered in a classroom environment with two professionals from the disability sector, participants have a chance to ask questions, participate in activities and overall explore how to confidently provide a superior service to customers living with impairments.

Bought to you by the team at the Accessibility Tick.

For more information, email info@accessibilitytick.nz .

We wish to make this an inclusive experience for all. If you have an accessibility or dietary need, please email info@accessibilitytick.nz ahead of the day and let us know so that we can make the right accommodations for you.

Share with friends

Date and Time

Location

EMA | Employers and Manufacturers Association

145 Khyber Pass Road

Auckland, Auckland 1023

New Zealand

View Map

Refund Policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

Save This Event

Event Saved