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itSMFnz Southern Branch Meeting | Seminar

IT Service Management Forum New Zealand (itSMFnz)

Thursday, 24 October 2019 from 4:00 pm to 5:30 pm (NZDT)

itSMFnz Southern Branch Meeting | Seminar

Ticket Information

Type End Quantity
RSVP 3d 3h 20m Free  

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Event Details

The what and why of Service Management?

 

Based on feedback to the itSMFnz branch, this presentation covers what Service Management is, and why we use it.  The session will be a presentation and discussion, so bring your thoughts, ideas and questions and we'll explore service management together.

Participants will gain an insight into the fundamentals of service management,  or at least pick up a tip or two along the way!

 

Speaker James Gander

Picture

 

James has nearly 30 years in IT and almost 20 years experience managing, mentoring and leading teams in Outsource, Utilities, Media & Broadcast, Finance, Health and Tertiary Education environments.

James Gander| Gander Service Management
https://www.gander.co.nz/

 

Gander Service Management

 

Programme

4:00pm: Registration
4:15pm: Presentation
4:45pm: Networking
5:30pm: Conclusion of the event


Have questions about itSMFnz Southern Branch Meeting | Seminar? Contact IT Service Management Forum New Zealand (itSMFnz)

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When & Where


Stantec
Level 3, 6 Hazeldean Rd
Addington
Christchurch
New Zealand

Thursday, 24 October 2019 from 4:00 pm to 5:30 pm (NZDT)


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Organiser

IT Service Management Forum New Zealand (itSMFnz)

itSMF is the only internationally recognised and independent organisation dedicated to IT Service Management. It is a not-for-profit organisation, wholly owned and principally operated on a volunteer basis by its members, many of whom see this service as ‘giving back’ to the industry. Members are also exposed to opportunities that may not be available to them in their regular workplaces – such as chairing meetings, leading working groups, writing or reviewing white papers and/or presenting at seminars. In short, you can be as involved as you choose to be.

A major contributor to industry ‘best practice’ and Standards worldwide, itSMF works in partnership with a wide range of governmental and standards bodies around the world. It focuses on providing a framework to structure IT-related activities and the interactions of IT technical personnel with business customers and users.

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