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Knowledge Management (KM) Training Course

PD Training

Friday, 3 April 2020 from 9:00 am to 4:30 pm (NZDT)

Knowledge Management (KM) Training Course

Ticket Information

Ticket Type Sales End Price * Fee Quantity
Course 20/03/2020 $799.25 $33.02
* Prices include GST

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Event Details

This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets and intellectual resources of the employees for the purpose of assisting in organisational success. This Knowledge Management course from PD Training teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies and practices at all levels of the organisation.

This course helps construct the knowledge base of the organisation by improving, systematising, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organisation.

The PD Training Knowledge Management Training Course gives you the ability to develop a knowledge management model, understand the life cycle of information, learn the rationale behind information management and the implementation and customisation of knowledge management systems..

This course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.

Learning Outcomes

  • Describe the concepts behind knowledge management (KM)
  • Examine the Do's and Don'ts of successful knowledge management
  • Interpret the knowledge management lifecycle
  • Identify the knowledge management paradigm
  • Learn about the knowledge management models
  • Build a rationale for KM in a company
  • Develop a KM implementation in a company

Course Outline

Knowledge Management (KM) Training Course - Lesson 1 
Getting Started 
  • Workshop Objectives
Knowledge Management (KM) Training Course - Lesson 2 
Understanding Knowledge Management (KM) 
  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace
Knowledge Management (KM) Training Course - Lesson 3 
Do's and Don'ts 
  • Data, Information and Knowledge
  • The Tacit Mode
Knowledge Management (KM) Training Course - Lesson 4 
The KM Life Cycle 
  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration
Knowledge Management (KM) Training Course - Lesson 5 
The New KM Paradigm 
  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management End Game
Knowledge Management (KM) Training Course - Lesson 6 
KM Models 
  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model
Knowledge Management (KM) Training Course - Lesson 7 
Building a KM Rationale 
  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commodisation/Customisation Model
Knowledge Management (KM) Training Course - Lesson 8 
Customising KM Definitions 
  • Components of a Knowledge Management Definition
  • Customising the Components
  • Creating a KMBOK
Knowledge Management (KM) Training Course - Lesson 9 
Implementing KM in Your Organisation 
  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario
Knowledge Management (KM) Training Course - Lesson 10 
Tips for Success 
  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success
Knowledge Management (KM) Training Course - Lesson 11 
Advanced Topics 
  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types
Knowledge Management (KM) Training Course - Lesson 12 
Wrapping Up 
  • Words from the Wise
  • Action Plans and Evaluations
Have questions about Knowledge Management (KM) Training Course? Contact PD Training

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When & Where

PD Training
13 Stanley Street
Christchurch, NZ 8023
New Zealand

Friday, 3 April 2020 from 9:00 am to 4:30 pm (NZDT)

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PD Training

PD Training specialises in ‘Learning that People Remember’

Welcome to PD Training!  We train adults using an approach that is fun and full of practical activities which can be used on the job the very next day. Our unique reinforcement and support system keeps the learning top of mind and is instantly accessible anywhere, anytime, at home or on-the-job.

PD Training is an international training and professional development and services organisation, with approximately 100 specialist trainers across New Zealand, delivering thousands of courses each year in our 16 areas of specialty. 

We look forward to helping you achieve your goals!

Telephone 09 884 0762


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