NZ$604.44

Legendary Service Workshop - COVID Recovery Workshop - Taranaki

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NZ$604.44

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Taranaki

Taranaki

Taranaki, TBC TBC

New Zealand

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Event description
Keep your Customers Coming Back

About this event

Here at Blanchard New Zealand, we believe that everything rises and falls on leadership.

So for the month of May we’d like to support businesses by offering our Public Leadership Training Workshops at a reduced fee – 50% of the normal registration.

This is an unprecedented and one-time offer and is our way of supporting businesses as they rebuild coming out of the Covid Crisis, and towards a better 2021 and beyond.

LEGENDARY SERVICE

Build a Service-minded Culture That Keeps Your Customers Coming Back. Attendees will learn how to:

  • Define their personal service vision
  • Learn and practice skills for building customer satisfaction and loyalty
  • Develop strategies to empower themselves and create an action plan
  • Identify customers’ needs and wants

When was the last time you raved about great service, either from a colleague or a service provider? Every company knows how impactful great customer service can be, but few have a proven plan to build a service-oriented culture that will leave a lasting impression on the people they serve.

You want a culture that is dedicated to excellent service, where all employees are empowered to resolve issues and provide a great experience for your customers. It can be frustrating for business leaders to recognize that their organizations lack a service mindset. Employees may not even realize they have internal customers to serve, resulting in friction and low collaboration.

When your employees are empowered to provide excellent service, they will create raving fans who recommend you to their friends and family. Internally, people will start treating each other better, and collaboration, innovation, and employee productivity will rise throughout the organisation.

Don’t leave your customers’ experience up to fate and risk losing business. Instill a culture of service throughout your organisation with the right training and start creating legendary service experiences that people will rave about.

https://www.blanchard.co.nz/legendary-service/

https://www.blanchard.co.nz/special-events/

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Date and time

Location

Taranaki

Taranaki

Taranaki, TBC TBC

New Zealand

View Map

Refund policy

Contact the organizer to request a refund.

Eventbrite's fee is nonrefundable.

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