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Masterclass For Real Estate Managers

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Events on Khyber - REINZ

155 Khyber Pass Rd


Auckland, Auckland 1023

New Zealand

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Refund Policy

Refund Policy

Refunds up to 30 days before event

Event description


If you're a real estate manager and you want to add 6 figures or more to your bottomline, while delivering better outcomes for your people, your customers, AND your family - then this Masterclass is made for you.

Plus, we're delighted to be working with Real Estate Institute of New Zealand (REINZ) to make your real estate experience more rewarding and fulfilling. Thanks to your REINZ membership you save - now just $1560 + GST for two days.

Hi, I'm Bruce Cotterill, and as former Chief Executive and Managing Director of companies such as Colliers International and four other multi-million dollar companies, I've had the privilege to lead some remarkable improvements in business performance such as:

  • Leading real estate giant Colliers out of the 1990’s property recession;
  • Taking a single product from losing $600,000 per year to a $2.2 million profit in just 6 months;
  • Multi-million dollar turnarounds at both led Kerry Packer’s ACP Media, and iconic NZ company Canterbury International;
  • Overseeing the largest debt restructure in NZ corporate history – $1.8 billion at Yellow Pages Group;
  • Delivering over 1,500 speeches and presentations in NZ, Australia, Asia, UK and USA which have inspired and guided leaders in almost every industry, and of every size to make the changes they need to in their organisation.

I've been asked so often to share how I created such a shift at Colliers in such a short period of time that I've decided to pull together all my best tips and tools from my time in real estate to share with you.

The thing that's struck me most is how it's the simple stuff that always makes the greatest difference. It's the simple stuff that's easy to communicate, and quick and inexpensive to implement that genuinely works. It's the simple stuff that's either not done, or not done well that gets in the way of success. And it's the simple stuff that's almost always under-valued and overlooked.

The reality though, is that real estate is a difficult business. Despite the very best of intentions, most sales people fail - and the reasons they fail are generally poorly directed activity (they don't know what to do), and inadequate management support.

You see, if you're like most Branch Managers you've probably been taught about managing trust accounts, placing advertisements, property management activities, and administration personnel – but you probably haven't been taught how to be a highly effective sales manager and leader. I'd like to change that.

That's why you're invited to please join me for my Masterclass for Real Estate Managers.

In just two days I'll share with you what I've learnt about how to take a real estate business, and your sales team to new heights; and deliver exceptional experiences for your customers.

And it won't be some bland academic workshop. We'll share real stories that are both inspiring and cringeworthy. I'll speak the sometimes blunt and brutal truths that others are afraid to say. We'll have a laugh, learn from the others in the room and prepare your real estate business, and your sales team for new heights and delivering exceptional results for your customers.

Masterclass For Real Estate Managers:

Day One: 9 Habits of Highly Successful Real Estate Agents - 9am-6pm

Day one is recommended for real estate sales agents, and real estate managers. We encourage you to bring your sales team with you for day one (see Super6 below). By doing this you'll be off to a flying start - they'll have the tools and tips to boost sales and the customer experience. They'll develop clarity around what they're trying to achieve, and hold themselves accountable. You will all be on the same page, you'll be speaking the same language, you can support each other to make the changes, and your team will understand why the changes are being made.

Day one topics include...

- Clarity of Purpose - What are you trying to achieve?
- The 9 Habits of Highly Successful Real Estate Agents

  • Planning
  • Personal presentation - (it's not what you think it is)
  • Patch - 21 questions to farm your patch
  • Product knowledge
  • Pursuit
  • People
  • Pipeline
  • Projects
  • Points of difference

- 8 things a customer wants

- The job, the wife, the kids and me - maintaining healthy relationships while you work

At 5pm we'll put our workbooks away, and indulge in a cocktail hour until 6pm where you can meet and mingle with each other in a relaxed and friendly environment.

(Individual sales agents can register here for day one only)

Day Two: Masterclass for Real Estate Managers - 9am-4pm

Day two is exclusively for real estate managers who are leading a sales team.

Day two topics include...

- The 4C's - Clarity, Communication, Consistency and Care

- The 7 Principles of Profit - Dealing with change, Leadership, Finance and the Back Office, Products and Services, Sales and Marketing, People and Customers

- 7 Cardinal Sins of a sales organisation

- Planning and getting stuff done - The OPIAT

You will complete the two days armed with everything you need to know to create a radical shift in your business without working longer and harder, such as

  • Your own real estate manager's master plan;
  • Weekly activity report template;
  • Pipeline management spreadsheet;
  • The OPIAT template;
  • How to adapt to the changing market;
  • A clear engagement strategy for your team members;
  • New business generation tips for your people;
  • Your unique client satisfaction blueprint.

Follow Up:

Knowledge without action won't get you where you want to go. That's why we will ask you for your action list and include a 30 and 60 day personal follow up with you by phone to see how you're going with your personal "to do" list, and to offer additional help if required.

The Results You Can Expect

You will complete this Masterclass with a smile on your face, new contacts, and everything you need to add at least 6 figures to your bottom line within the next 12 months without working longer or harder. In fact, you may even end up enjoying your work more, and working fewer hours.

You will have everything you need to have your people inspired and engaged; clear about what they want to achieve; and armed with the tools and support they need to create success for their customers, themselves, and your business.

Introducing the "Super6" Package

We know that your chances of success increase significantly when you're working as part of a team that is intent on improving performance. That's why we're offering a "Super6" option which includes

  • the one day "9 Habits of Highly Successful Real Estate Agents" for 5 sales agents, and
  • the two day "Masterclass for Real Estate Managers" for one manager as a group package.

Email for more information.

What others are saying...

"I flew from Christchurch for the Masterclass for Real Estate Managers course because I couldn't find anything else like it on the market. It's been the most fabulous workshop - lots of golden nuggets - don't miss it." - Melissa Benge - Director First Avenue Property

"Doesn't matter whether you've been in real estate 6 months or 6 years there's a huge amount you can take from this." - David Annan - Director at James Group

So, go ahead... book your space today by clicking "TICKETS" above.


What are my transport/parking options for getting to and from the event?

A carpark building is available right next door to the venue, and there are spaces in front of the venue available for rent by the hour or day with parkable.

How can I contact the organiser with any questions?

Please contact Lisa McCarthy with any questions or requests at For most immediate response you can also whatsapp Lisa on 0278957403.

What's the refund policy?

100% refund applies for cancellations 30 or more days prior to the event.

50% refund applies for cancellations within 30 days of the event.

100% credits and exchanges are offered if you need to alter dates due to illness, bereavement or other conditions outside of your control.

Date and Time


Events on Khyber - REINZ

155 Khyber Pass Rd


Auckland, Auckland 1023

New Zealand

View Map

Refund Policy

Refunds up to 30 days before event

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