If you:

• Are new to investigations
• Handle the initial complaint or the paperwork along the journey
• Previously attended the 3 day Statutory Investigations Programme and need to refresh your skills

Then this interactive, high energy one day workshop is for you. Each Council is structured differently: whether you have your own dedicated compliance or enforcement team or you handle complaints and investigations on your own, this course will help you take the necessary steps to prepare and gather the right information from the beginning.

Suitable for:

• Admin/support officers who handle investigation paper work and who take and receive initial complaints
• New compliance/investigation officers who need to get a level of knowledge that will see them through until they can get to do the full 3 day programme
• Refresher for those who have done the Statutory Investigation Course previously, but are looking to refresh their knowledge and skills by attending this programme.

Topics include:

• Local government legislation: Planning, Building, Liquor, Health and Animal Control
• Getting the initial facts right from the start
• How to get the correct information to pass onto the investigator
• Who does what in the process
• Elementising and understanding the law
• How to question persons of interest
• Making written notes using your Council’s system and/or an investigation notebook
• Evidence types
• Linking evidence to elements of the law
• Case studies related to TA regulatory work
• A review of how to get your regulatory paperwork in order before going to enforcement
• Interactive, hands on practice and review of the real scenarios you deal with day to day.

Comes with a workbook, refreshments and the huge wisdom from a very experienced professional.

Presenter: Rick Davis (our favourite Ozzie trainer renowned for his energetic and edutrainer style and huge expertise in Local Government and Police investigations)

Testimonials:

Rick’s course is fantastic, I can personally attest. He is a very engaging trainer in the subject, and I got a lot from it.
Rick is an incredibly experienced and passionate presenter. Feedback from my senior team who attended was really good.