This course features a range of interactive sessions to gain company wide alignment and long term capability change. This programme will enable participants to use tool, reports and activity plans to enable quicker and easier adoption of digital products.

Placing the customer at the centre of all we do with Digital our course content will constantly reinforce how we are solving real customer problems to add real value. We will acknowledge that our new Agile product delivery and implementation creates challenges for staff and customers and participants will be asked to create practical plans that make it easier to keep up to date with changes. We will look at what it takes to create a digital culture, and link this to our Vision 2025. Content will feature digital literacy for areas of their responsibility and how to use (it) to create targets, focus and activity.