Question 1

Do I have to pre-book? Or can I join the queue at the event?

Accepted Answer

You must pre-book your spot via Eventbrite.

Question 2

Where do I check-in for my tour?

Accepted Answer

Make your way to the Port of Auckland Building at 1 Sunderland Street, Mechanics Bay. We have free parking at our main office. We ask that you arrive at least 15 minutes before your tour’s scheduled departure time to allow ample time for boarding. You will be checked in before heading out.

Question 3

How long is each tour and where will we go?

Accepted Answer

Each tour is approximately 45-minutes long from departure to arrival. The bus will venture all around the port’s wharves, under cranes, and through our container terminal. You'll get a close-up look at port operations along the way, including the cranes and straddle carriers and any ships in port.

Question 4

What are my transport/parking options for getting to and from the event?

Accepted Answer

There is parking available at the Port of Auckland Building. Off-street parking and nearby parking is very limited. Make sure you check the AT website for transport and bus options.

Question 5

Can I update my registration information?

Accepted Answer

You can update the information on your order by clicking your order on the Tickets page of your Eventbrite account. If you can't see an "Edit" link please contact Port of Auckland by emailing info@poal.co.nz

Question 6

Can I change my ride to another time?

Accepted Answer

You can transfer your tickets to another time subject to availability.

Question 7

Why do you need details for each passenger?

Accepted Answer

We need to request details for all passengers, including kids, as you will be entering a Customs Controlled Area (just like going into the airport), so that you have the option to transfer tickets at a later date if required, and as a security measure. Please do not forget your ID.

Question 8

Can I bring a mobility aid?

Accepted Answer

Yes, the bus is designed to accommodate a range of mobility aids.

Port of Auckland Public Bus Tours