The Real West programme is a 4-hour frontline tourism education experience designed to equip West Coast visitor-facing staff with knowledge, pride, and confidence. Rooted in the Destination Management Plan and the brand ‘Untamed Natural Wilderness’, it weaves together local stories, cultural values, and service ethos to strengthen the visitor experience and foster community pride.
Facilitators: Zane Smith and Development West Coast team members.
Zane Smith, Owner of Vation Limited – Sustainable Solutions Consultancy
Zane has spent three decades working both nationally and internationally in a variety of industries and roles. Working in management positions, owning and operating a range of tourism businesses, consulting, and working concurrently as an educator. Having had a lifelong passion and focus on the environment and cultures and their interaction with tourism, he has spent many of his working years in the adventure tourism, ecotourism, SME, community development and education spaces.
This is a free event and a light dinner will be provided.
