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Redvespa Workshop Extravaganza Day 1 - Wellington

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The BizDojo

115 Tory Street

Wellington, Wellington 6011

New Zealand

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Looking for outstanding value for your learning and growth budget this year? Redvespa is proud to announce an incredible line-up of International and Kiwi speakers for the first ever Workshop Extravaganza for the NZ BA Community. Join Georgiana Mannion, Blair Loveday and Glen McCloy as they deliver Day 1 of the Redvespa Workshop Extravaganza. Fellow Day 2 Workshop facilitators including Kupe Kupersmith and Moana O'Neil will be joining you, the participants, to impart their knowledge and to share the extravaganza goodness!

More information about the Workshops can be found below!

Workshop 1 - 9am -12pm

Games and Play for the Effective BA

Play can improve communication, documentation and facilitation. It is a powerful addition to existing Business Analysis skill sets. In this workshop you will learn how to incorporate playful techniques and games into different stages of your project life cycle and analysis work. To ensure it is functional as well as fun, we will incorporate methods from the BABOK® and BCS Body of Practice courses with an added playful side. You’ll learn more about why businesses are turning to these techniques and the benefits from applying them.

From this session, you will have a better understanding of your own learning and listening styles, how to adapt your analysis environment to incorporate playful methodologies and the tools to create your own games as well as a set of ready-made ones to try at home! There will be toys, prototyping tools and stationery. These play skills can transfer into other areas including business change, enterprise architecture, training and testing, management and all those other things that BA’s are often required to take on.

Georgiana Mannion

Georgiana Mannion is an international consultant focusing on Business Analysis, Change and Service Design. She is from the UK but is currently located in Australia where she works for both private and public sector organisations. Having accidentally happened upon this career after a varied history including Nursing and HR, she now can’t imagine doing anything else. She speaks at conferences and events to share the benefits of playfulness, and volunteers for IIBA UK and Australia. George coaches and mentors BAs, has volunteered for multiple charitable organisations and researches psychology, play, change and business to incorporate into her consulting. To follow her BA related tweets, follow @processincolour.


Workshop 2 - 1pm - 4pm

Disrupting Business Analysis with Design Thinking

Solving business problems - good. Disrupting business to solve the right problems - great. Achieving this through Design Thinking - priceless

We are living in the age of the customer and many organisations are caring about the customer experience through design thinking more than ever. However it is important to understand that design thinking is not new. Design thinking has moved on from days of meaning how a product looks, creating eye-pleasing functional products. Now design thinking has broader aims, understanding how things really work end-to-end and creating faster more productive ways of working. We see the application of design thinking practices and techniques as complementary and a natural extension to the discipline of business analysis. With a little guidance and encouragement most people could be doing what we are doing in our respective organisations and BA practices. And in doing so enjoy creating their own design thinking mojo that satisfies their own curiosity of walking in their customers shoes of their customers.

In our interactive workshop you will be encouraged to step outside the comfort of your desk space and see and experience the world with your own eyes. We will help you to adjust your mindset and start looking at the world through a lens less familiar than business and technology: the lens of the customer. Design thinking is collaborative so questions and sharing of thoughts and ideas are encouraged. Working as a design team, you will:

  • learn how you can apply different ways of thinking and working to not only solve complex problems, but fundamentally disrupt your way of working to gain an edge.

  • walk in the shoes of the customer through practical use of personas

  • learn fun and hands-on design techniques that can be applied in your daily activities

  • create awareness, purpose and intention in designing journeys for your customer

  • create a customer experience map

Our activities and examples are designed so that you can use them to spread your design thinking message within your BA practice and organisation.

Finally, the stories that we share in this workshop are not theory based or what if stories...they are real. and Design thinking is alive and embedded into our BA Practices (and we are not alone).

Blair Loveday

Blair thrives at the intersection of inspired design, business and people. He has an insatiable curiosity for design and design thinking and combines his expertise and passion for business analysis, alongside a multidiscipline design thinking approach to help clients to not just realise solutions, but design them.

Glen McCloy

Glen has built a career on the implementation of change, whether it be business process improvement, legislative or transformational change. He was at the forefront of the application of service design within a government context and has continued to be an advocate for developing understanding and skills in this area ever since.

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The BizDojo

115 Tory Street

Wellington, Wellington 6011

New Zealand

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