A single unresolved workplace conflict can cost your business over $20,000 in lost productivity, staff turnover, and legal fees. And that’s just one dispute.
But it doesn’t have to play out that way.
This free, practical workshop gives leaders and teams the skills to tackle conflict head-on - keeping disputes out of the courtroom and in the conversation.
You’ll hear from two leading experts on complementary sides of conflict resolution, who will share how to navigate difficult conversations, apply early resolution strategies, and turn conflict into an opportunity for growth.
What will you learn?
Annie Canning - The Leader’s Toolkit
(Founder of Canning Performance & Mindset, helping people and organisations unlock the connection between high performance and high quality of life)
- Coaching strategies to lift performance without burning people out
- Simple but powerful skills to lead tough conversations with empathy and impact
- How emotional intelligence turns friction into trust and stronger relationships
- Why investing in people pays back in engagement, retention, and capability
Michelle Urquhart - Mastering Workplace Disputes
(Specialist in coaching leaders and staff to resolve disputes, strengthen relationships, and build resilient teams)
- The three main types of workplace disputes (and what to do about each)
- Your legal obligations as an employer when conflict arises - and how to meet them without panic
- The resolution pathways - coaching, mediation, facilitation, or policy shifts - and when to use which
- Mediation made simple: what it is, how it works, and how it protects your business
- Everyday coaching skills that make leaders conflict-ready
Who should attend?
This workshop is designed for business owners, managers, HR professionals, and team leaders who want to:
- Address conflict early before it escalates.
- Strengthen staff retention and reduce turnover.
- Build trust, accountability, and psychological safety within their teams.
- Save time, money, and stress by managing disputes constructively.
This event is FREE, but spaces are limited. Register now to secure your spot!
