$25

Rhythm & Alps Name Changes 2019 (THIS IS NOT A VALID TICKET)

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NAME CHANGE INFORMATION:

  • To ensure the validity of the ticket, we require your name to be on your ticket.
  • At the event, security will be checking to ensure the name on the ticket matches the name of the ticket holder's ID.
  • Name changes incur an administration fee of $25.

Should you no longer be able to make it to Rhythm & Alps 2019 you can pay an admin fee to have the attendee name updated and a new ticket issued.

HOW TO CHANGE THE NAME ON YOUR TICKET:

  1. Request 1 x Name Change by clicking on the green Tickets button above and selecting the Name Change ticket to checkout
  2. Fill in all relevant information and check to make sure the new details are all correct (these cannot be changed after submitting)
  3. Click "Pay now"
  4. You will receive a confirmation email and receipt of your purchase
  5. A member of the Rhythm and Alps team will process the name change in the system
  6. The new ticket holder will receive an email confirming the name change has been processed including their PDF ticket. Please note this process can take up to 3 business days
  7. If the new attendee informs you they have not received their ticket after 3 business days, contact info@rhythmandalps.co.nz
  8. Please note that this cannot be undone or reversed once processed so check the details carefully before submitting the request to update the ticket name.

The name change fee is charged per ticket. If you have more than one ticket requiring a name change, you will need to repeat the process for each additional ticket.

Please note: it takes 2-3 working days for the Name Change to be processed and the new person to receive their confirmation.

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