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Supervision Training Course

PD Training

Monday, 23 March 2020 from 9:00 am to 4:30 pm (NZDT)

Supervision Training Course

Ticket Information

Ticket Type Sales End Price * Fee Quantity
Course 9/03/2020 $695.00 $28.80
* Prices include GST

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Event Details

If you're in a supervisory position in New Zealand, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervising/managing staff, will benefit from our 1-day course developed for new and existing managers and supervisors.

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal and informal feedback and much more.

Attend a supervisory training course now throughout New Zealand including Auckland, Christchurch or Wellington.

Learning Outcomes

  • Set clear expectations for team members
  • Set S.M.A.R.T. goals for team members that motivate & inspire dedication
  • Effectively assign work that has been set according to each employee & situation
  • Master techniques to delegate effectively & confidently
  • Develop approaches to conducting formal feedback sessions
  • Provide informal, constructive feedback
  • Develop priorities & time management strategies as a team leader
  • Establish conflict resolution strategies
  • Work with new or existing teams
  • Create a path for personal development


Course Outcomes

 

Supervision Training Course - Lesson 1
You as the Supervisor
  • Competencies of a Winning Supervisor
  • What to Do If You’ve Been Promoted from within the Team
  • Reflection
Supervision Training Course - Lesson 2
Communicating to your Team
  • LDP Review – Communication Evolution Tool
  • Adjusting your style for a better approach
  • Reflection
Supervision Training Course - Lesson 3
Set the Expectations
  • Vision
  • How Does Your Team Fit into the Bigger Picture
  • Define the Requirements
  • Set the Expectations with SMART’ER Goals
  • The SMART’ER Way
  • Reflection
Supervision Training Course - Lesson 4
Successful Delegation
  • 10 Rules for Successful Delegation
  • Degrees of Delegation
  • Troubleshooting Delegation
  • Reflection
Supervision Training Course - Lesson 5
Art of Feedback
  • Types of Feedback
  • 3 Stages to Receiving Feedback
  • 5 Top Tips to prepare yourself to provide feedback
  • Feedback Delivery Tools
  • Difficult Feedback
  • Seeking Feedback
Supervision Training Course - Lesson 6
Managing your Time
  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Block Out times around your Energy Cycle
Supervision Training Course - Lesson 7
Managing Conflict
  • Tuckman and Jensen four phase model
  • Team Development Stages
  • Using a Conflict Resolution Process
  • Alternate techniques
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
Supervision Training Course - Lesson 8
Reflections
  • Create an Action Plan
  • Accountability = Action
Have questions about Supervision Training Course? Contact PD Training

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When & Where


PD Training
Auldhouse, 13 Stanley Street
Sydenham
Christchurch, NZ 8023
New Zealand

Monday, 23 March 2020 from 9:00 am to 4:30 pm (NZDT)


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Organiser

PD Training

PD Training specialises in ‘Learning that People Remember’

Welcome to PD Training!  We train adults using an approach that is fun and full of practical activities which can be used on the job the very next day. Our unique reinforcement and support system keeps the learning top of mind and is instantly accessible anywhere, anytime, at home or on-the-job.

PD Training is an international training and professional development and services organisation, with approximately 100 specialist trainers across New Zealand, delivering thousands of courses each year in our 16 areas of specialty. 

We look forward to helping you achieve your goals!

Telephone 09 884 0762

Website https://pdtraining.co.nz

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