Be bold – take a side and get involved. We've got some people debating either way. Join us for an afternoon with a dynamic, inclusive debate.

As one of the leading trends in technology, Artificial Intelligence (AI) continues to grow in popularity for businesses. Many brands now use it as an essential tool to provide hyper-personalised, and engaging customer experiences.

Content curated around your identity and inferred or declared preferences, your favourite elevator music on repeat while you’re lucky number 11 in the queue, chatting away in an automated conversation whilst you shop online – How far can content be personalised before it becomes an echo chamber? And what does this all mean for the future of customer experiences?

As an official Techweek 2021 event, Ambit & New Zealand Media and Entertainment (NZME) bring together some of New Zealand’s most experienced, and opinionated, thought leaders to share their experiences in the form of a debate on the topic: "AI Delivers Better Customer Experience Than Humans."

Two teams will thrash it out with plenty of banter and industry insights, and there will be ample opportunity for the audience to get involved!

Join us for a thought-provoking, entertaining and participatory evening, complete with drinks, snacks and plenty of networking opportunities.

Joining the two debating teams are:

• David Seymour, ACT Party Leader
• John Bolton - Managing Director, Squirrel
• Nuwanthie Samarakone - Entrepreneur & Board Director
• Sam Stubbs - Managing Director, Simplicity NZ
• Lena Waizenegger - Researcher, AUT
• Sarah Pritchett - Head of Digital Products, NZME

There's also an audience participation section – so if you have an opinion on the matter, this is your chance to share your thoughts with us from the lectern. This is usually one of the best parts of the evening!

Judging Panel

• Miriyana Alexander – Head of Premium, NZ Herald
• Nick Houldsworth – Exec GM Ecosystem, Xero
• Melisa Shore – Sales Lead, Ambit

MCs

• Laura Maxwell – Chief Digital Officer, NZME
• Tim Warren – Founder, Ambit

Audience Facilitator

• Shayne Currie | Managing Editor, NZME

Event Details:

When: Wednesday 26th May, 2021

Time: 4:30PM to 7:30PM, including drinks, nibbles and networking

Where: iHeart Lounge, 2 Graham Street, Auckland CBD, Auckland 1010

The Conversation Community is not-for-profit and all proceeds are reinvested into developing the community.

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