$795

UX New Zealand workshop: Collaborative Content Design

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Davanti

Level 1

33 Customhouse Quay

Wellington, Wellington 6011

New Zealand

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• Do you send marked-up word documents back and forth multiple times a day and still end up debating over where to put a full stop?

• Do you struggle to make your organisation work together to design user-centered content from the get-go, instead of just designing the templates that the content will eventually fit into?

• Did you hear about Amy and Tania's ACC website project and think, "yeah sounds nice, but how did they really do it?"

Join Amy and Tania for a one-day, hands-on and practical workshop where they'll give you a taste of a collaborative human-centered content design process. They’ll take you through a condensed version of the process they outlined in their talk at UX New Zealand 2017.

You'll go from receiving a design brief to creating content ready for sign-off all in one day. You'll learn and practise techniques for developing content collaboratively, and you'll take home some resources to use in your own work.

This workshop is for anyone involved in creating content and digital products who wants to learn how to run discovery sessions, write user needs and assumptive journey maps, try pair writing and use guerrilla testing.

*Note: this workshop requires minimum numbers to go ahead. We will notify you no less than two weeks ahead of the workshop if we do not have enough attendees for the workshop to go ahead.


About the facilitators


Amy Stoks

Human-centred design practitioner, Affinity UX

Amy started her career translating thick policy PDFs into pithy web pages before falling hard for human-centred design. Now she champions the benefits of taking a human-centered approach for all sorts of products, services and processes, in all sorts of organisations. For someone who doesn’t talk very much, she manages to bang on an awful lot about empathy, listening well and collaborating fully.


Tania Hockings

Senior advisor and product owner, digital engagement at ACC

Tania’s first job was manning the website inbox at New Zealand Post. She learnt very quickly how important internal relationships were – especially with those who are on the front line dealing with customers every day. Since then she’s been all about creating content for the user (not the business) and finding ways to make her job easier. At ACC she led the content redesign of the website and changed the way content is created to be user first.




UX New Zealand is the country's biggest user experience conference. This year we're bringing you a series of one-off talks and workshops and we'll be back with a big conference in October 2019. Sign up for our newsletter or follow us on Twitter to stay up-to-date on events and news.

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Date and Time

Location

Davanti

Level 1

33 Customhouse Quay

Wellington, Wellington 6011

New Zealand

View Map

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