San Francisco, California, USA
London, United Kingdom
What to expect
This practical and interactive two-hour workshop will help you unlock your X-factor needed to deliver an experience that will WOW your customers and have them coming back time and time again, paying more and telling everyone about it.
What you'll get
Walk away with a 7- Step Customer Experience template to create your own WOW experiences.
Find out what is the X-factor for your business
Understand why businesses get trapped in being ‘just another service provider’ doomed to compete on price
And you'll pick up lots of practical tips and insights along the way!
When & Where
Michael Major 7 Degree
Michael helps businesses grow faster with 7° Smart Engagement™ execution tools to deliver customer experiences that WOW them.
He acquired his specialist knowledge and expertise working as a strategist in the most competitive and agile business sectors for 25 years - being retail, hospitality and property in the UK, Singapore, New Zealand and Australia.