Friendship House He Whare Tangata

Vision Statement

Mission

Friendship House aims to respond to the needs and concerns of people. In Christ’s name and in a spirit of justice and reconciliation it will:

• Seek to identify the causes of injustice and work for a more just society;
• Encourage all who are trying to build a more truly human community;
• Uphold Te Tiriti O Waitangi;
• Work in ways that recognise and value all cultures and ethnic groups that are represented in the community that Friendship House serves.
• In the same spirit Friendship House will develop relationships with the local political, business and industrial structures and seek to minister to those who exercise power and make decisions affecting the lives of those in and around Manukau City Centre.
• Through its role as a centre of community, Friendship House will seek to nurture faith, values and actions that serve the common good.
• Friendship House will provide an example of Christian unity.
• Through its actions Friendship House will seek to support aspirations and activities that help people to achieve their full, God-given potential.

From an operational point of view, Friendship House aims to provide:

• Places of belonging and meeting within the wider community where people experience hospitality and can receive information, advocacy and practical assistance;
• Support for people to build satisfying relationships and purposeful lives through social development such as social work, counselling, courses and programmes;
• Research, analysis, critique and engagement with community, social practices and public policy to contribute to justice and sustainable outcomes;
• Innovation in service delivery, community development and social enterprise;
• An organisation that embodies integrity, Christian compassion, accountability and congruenc

Values

The following Values were adopted by The Friendship House Trust at a Board meeting held on 31 March 2016:

All personnel of Friendship House will:

•  - demonstrate the aroha of Christianity to all customers, visitors and staff.
•  - keep in mind Christ’s example and seek to demonstrate empathy, discernment, understanding and kindness in non-judgmental ways in its work. Friendship House will support peoples’ own spirituality showing consideration for the diversity of cultures and ethnic groups in the community.
•  - interact with all customers from a position of a generous heart and generous spirit.
•  - make all customers, visitors and staff feel welcome.