Eventbrite

Help Centre

Reset your password

To reset your Eventbrite password, click "Forgot password" after attempting to log in or go here to request a reset password email. Password reset emails come from "noreply@order.eventbrite.com" and have the subject line, "Reset your Eventbrite password".

In this article

  • 1. Request to reset your password.
  • 2. Open the email and click "Set a New Password".
  • 3. Create a new password.
  • 4. Optional: Log in without a password.

1. Request to reset your password.

Click "Forgot password" while signing in or go here to reset your password.

If you receive a message saying “We couldn't find this email address in our records”, it means there is no Eventbrite account under the email address you entered. 

2. Open the email and click "Set a New Password".

Password reset emails can take several minutes to reach you. Check your inbox and junk/spam folder for an email from noreply@order.eventbrite.com. It will have the subject line, "Reset your Eventbrite password".

If you're still not able to find the email, review your email settings. Then, reset your password again.

3. Create a new password.

Enter your new password and click Reset password. Passwords must be at least 8 characters long and are case sensitive.

TIP: Strong passwords contain upper and lowercase letters and at least 1 number.

4. Optional: Log in without a password.

If your Eventbrite account uses the same email address as your Gmail, Facebook, or Apple account, you can log in using one of those instead.

  1. Select the Gmail, Facebook, or Apple icon.

  2. Enter your log in credentials.

  3. Complete sign in.

Still have questions?