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Connect your online event to Zoom

Eventbrite LogoUpdated by Devin W

Category: Creating an event

Link your event to Zoom with Eventbrite’s Zoom integration. When you connect your event to Zoom, Eventbrite places your Zoom meeting or webinar on your online event page. Go to “Online event page” and click “Connect Zoom” to get started.

<h2 id="01">Check this first.</h2> <p>☑️ You are the admin on a non-government Zoom account. This integration does not currently support .gov Zoom accounts.</p> <p>☑️ You&#39;ve created an online event that is not recurring.</p> <p>☑️ If you already have a Zoom event, it doesn&#39;t have required questions or the &quot;Only authenticated users can join&quot; requirement.</p> <h2 id="02">Connect your online event to Zoom.</h2> <h3 id="02-1">1. Edit your online event page.</h3> <p>To get to your online event page:</p> <ol><li>Go to <a href="https://www.eventbrite.com/organizations/events" target="_blank">Manage my events</a> in your account.</li><li>Select your event to get to your Event Dashboard.</li><li>Select <b>Online event page</b>.</li></ol> <p>If you don&#39;t see <b>Online event page</b>, go to <b>Basic info</b> and make sure your location is <b>Online</b>.</p> <h3 id="02-2">2. Click &quot;Add Zoom&quot;.</h3> <p>If this is your first time connecting to Zoom, you&#39;ll need to log into your Zoom account. Then set a name for your account. When you&#39;ve successfully connected your account, click <b>Next</b>.</p> <p>If you don&#39;t see the option to add Zoom, make sure your event is not a <a href="https://www.eventbrite.com/support/articleredirect?anum=41727" target="_blank">recurring event</a>.</p> <h3 id="02-3">3. Select a user and click &quot;Next&quot;.</h3> <p>Use the search bar or scroll to find your desired user account.</p> <h3 id="02-4">4. Choose your Zoom options.</h3> <p>Choose if you want a meeting or webinar. <a href="https://explore.zoom.us/webinar" target="_blank">Webinars</a> are not available for all Zoom accounts.</p> <p>Next, decide if you want to create a new Zoom event or connect to an existing one. When connecting to an existing Zoom event, use the search bar to find your desired Zoom event.</p> <h3 id="02-5">5. Click &quot;Complete&quot;.</h3> <h2 id="03">Edit your Zoom settings.</h2> <p>After connecting to your Zoom event, click the pencil icon to customize your Zoom settings.</p> <h3 id="03-1">— Update your Zoom title, description, and date.</h3> <p>Any changes you make will update on Zoom as well.</p> <h3 id="03-2">— Determine when attendees can join the Zoom meeting.</h3> <p>By default, attendees can join 30 minutes before your event starts. You can change that time or make attendees join after your event starts.</p> <h3 id="03-3">— Restrict access by ticket type or add-on.</h3> <p>By default, anyone who registers for a ticket type or add-on will get access to your Zoom meeting or webinar. Update <b>Ticket access</b> to limit this to only certain ticket types or add-ons.</p> <h3 id="03-4">— Change the visibility of your Zoom event.</h3> <p>If you hide your Zoom event, you can notify attendees when it is visible. This sends a one-time email to eligible attendees whenever the Zoom event is visible.</p> <h3 id="03-5">— Delete your Zoom event.</h3> <p>Deleting your Zoom meeting or webinar will delete it from your event. It won&#39;t delete the meeting or webinar from your Zoom account.</p> <p>To remove the Eventbrite app from your Zoom account, go to <a href="https://marketplace.zoom.us/user/installed" target="_blank">Installed apps</a> in your Zoom account. Find the Eventbrite app and click <b>Uninstall</b>.</p> <h2 id="04">Optional: Set up multiple Zoom events.</h2> <p>If you&#39;re running an event that lasts over multiple days or has multiple sessions, follow these steps.</p> <h3 id="04-1">— Recurring events</h3> <p>If your event uses Eventbrite&#39;s <a href="https://www.eventbrite.com/support/articleredirect?anum=41727" target="_blank">recurring event</a> feature, which lets you create an event that repeats over multiple dates, you won&#39;t be able to use the Zoom integration. Instead, you can add the link to your Zoom event by clicking <b>Link</b> under <b>Share additional content</b>.</p> <p>It&#39;s not currently possible to customize the online event page for individual dates. If you need to send attendees information that is only relevant to their registered date, <a href="https://www.eventbrite.com/support/articleredirect?anum=3327" target="_blank">schedule an email to your attendees</a>.</p> <h3 id="04-2">— Adding multiple Zoom events</h3> <p>Click <b>Add Zoom</b> again to add another Zoom event. The events do not need to share the same Zoom account.</p> <h3 id="04-3">— Add restrictions by date or ticket type</h3> <p>When you add multiple Zoom events, also adding restrictions means attendees will only see the content that&#39;s relevant for them. There&#39;s two ways you can restrict Zoom events:</p> <ul><li><b>By ticket type</b>: Attendees will only see the content relevant to their ticket type.</li><li><b>By time and date</b>: Attendees will only see the content available at the time they go to the online event page.</li></ul> <p>To update your Zoom event settings, click the pencil icon. <a href="https://www.eventbrite.com/support/articleredirect?anum=41680" target="_blank">Learn more about restricting content on your online event page</a>.</p> <h2 id="05">Run your event.</h2> <h3 id="05-1">1. Start the event.</h3> <p>From your online event page, click <b>Start Meeting</b> when you&#39;re ready to begin. This opens Zoom and begins your meeting or webinar.</p> <p>You can also start the Zoom meeting or webinar from your Zoom account.</p> <h3 id="05-2">2. Attendees join the event from the online event page.</h3> <p>When attendees register, they get a link to your online event page in their confirmation email. Attendees must join from the online event page. They can&#39;t join manually or by calling in. <a href="https://www.eventbrite.com/support/articleredirect?anum=41731" target="_blank">Learn more about ways attendees join your online event.</a></p> <h3 id="05-3">3. See who attended.</h3> <p>Attendees are automatically checked in on Eventbrite if Zoom registrations are enabled. To see who checked in, <a href="https://www.eventbrite.com/support/articleredirect?anum=41749" target="_blank">view your event reports</a>.</p> <p>If an attendee’s Zoom account does not have the same email address as their Eventbrite account, they won’t be checked in. Instead, <a href="https://www.eventbrite.com/support/articleredirect?anum=3492" target="_blank">manually check in these attendees</a>.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">NOTE: <a href="https://support.zoom.us/hc/en-us/articles/211579443-Setting-up-registration-for-a-meeting" target="_blank">Zoom registrations</a> are only available to licensed hosts. New meetings/webinars created with the Zoom integration automatically have registrations turned on (if available).</p> <h2 id="06">Related articles</h2> <ul><li><a href="https://www.eventbrite.com/support/articleredirect?anum=5035" target="_blank">Create an event</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=19996" target="_blank">Set up an online-only event</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=41680" target="_blank">Restrict content on your online events page</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=41731" target="_blank">Join an online event</a></li></ul>

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