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Prohibited Goods & Services Guidelines


Updated by Antwonne D. on 03/11/2017

Category: Legal Policies

At Eventbrite, we celebrate all the ways creators bring people together, and we strive for a diverse creator community. There are, however, certain events that can’t be on our platform, based on the eblink{Terms of Service=>} and eblink{Merchant Agreement=>} to which event creators agree. The list below shows the types of goods and services that an event creator cannot (1) sell or distribute using Eventbrite Payment Processing, or (2) provide direct access to, using Eventbrite ticketing or registration.

Check the list to see what’s not allowed on Eventbrite—you'll see most of it’s also regulated by federal, state, or local laws. While we try to be as comprehensive as possible here, this may not represent all offending events. And if you’re not sure if your event can be on Eventbrite, ebmail{contact us=> Prohibited Goods and Services Inquiry&body=My Eventbrite account email address is: ENTER EVENTBRITE ACCOUNT EMAIL HERE%0D%0A%0D%0AI plan to use Eventbrite to create and manage an event involving: ENTER RELEVANT EVENT DETAILS HERE HERE%0D%0A%0D%0AMy question/concern is: ENTER QUESTION/CONCERN HERE%0D%0A%0D%0ANote: The Trust and Safety team should be in touch within 2-4 business days regarding your request. By sending this email, you acknowledge and understand that any requested information missing could delay processing your request.} and we’ll help you figure it out. • Any illegal activity or goods, • paraphernalia that may be used for illegal activity, • cannabis, cannabis samples or cannabis-infused products provided for free, for purchase by the event creator, or as part of the ticket price, attendee sharing of cannabis, or dispensary tours,   • direct marketing or subscription offers or services without express consent of the ticket purchaser, • infomercial sales without disclosure to the attendee, • internet/mail order/telephone order pharmacies or pharmacy referral services (where fulfillment of medication is performed with an internet or telephone consultation, absent a physical visit, including re-importation of pharmaceuticals from foreign countries), • unauthorized multi-level marketing businesses, • prepaid phone cards or phone services, • bill payment services, • betting, including lottery tickets, sports related gambling, casino gaming chips, off-track betting, and wagers at races, • manual or automated cash disbursements, • prepaid cards, checks, insurance or other financial services provided with the ticket or registration, • sales of money-orders, foreign currency, or wire transfer money orders, • raffles or sweepstakes, • pornography, • sales of (i) firearms, firearm parts or hardware, and ammunition; or (ii) weapons and other devices designed to cause physical injury, • internet/mail order/telephone order of age restricted products (e.g., tobacco; alcohol), • hateful or discriminatory products or services, • escort services, or • bankruptcy attorneys or collection agencies engaged in the collection of debt.

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