Listen to Lead: Strategic Listening and Response at Work
Build leadership capability through strategic listening. Learn how to respond with clarity, empathy, and confidence at work.
Strong leadership communication starts with listening, understanding meaning, emotion, and intent, and responding with clarity and purpose.
Listen to Lead is a practical online workshop designed to help professionals and leaders strengthen their strategic listening and response skills in workplace conversations. Participants learn how to listen deeply, ask better questions, and respond calmly and constructively in high-pressure situations.
Through guided practice and real workplace scenarios, participants develop techniques to build trust, reduce misunderstanding, and lead more effective conversations with colleagues, teams, and stakeholders.
The workshop is highly practical and immediately applicable, supporting participants to improve everyday leadership interactions such as feedback conversations, team discussions, decision-making, and managing differing perspectives.
By the end of the workshop, participants will be able to:
- Listen strategically to understand meaning, priorities, and perspectives
- Use summarising and clarifying questions to guide productive conversations
- Respond with calm, clarity, and professionalism under pressure
- Build trust and credibility through thoughtful communication
This workshop is ideal for managers, leaders, and professionals who want to strengthen their leadership presence through better listening and response.
Pilot cohort offer: As this is a pilot delivery, participants receive a 25% discount.
Build leadership capability through strategic listening. Learn how to respond with clarity, empathy, and confidence at work.
Strong leadership communication starts with listening, understanding meaning, emotion, and intent, and responding with clarity and purpose.
Listen to Lead is a practical online workshop designed to help professionals and leaders strengthen their strategic listening and response skills in workplace conversations. Participants learn how to listen deeply, ask better questions, and respond calmly and constructively in high-pressure situations.
Through guided practice and real workplace scenarios, participants develop techniques to build trust, reduce misunderstanding, and lead more effective conversations with colleagues, teams, and stakeholders.
The workshop is highly practical and immediately applicable, supporting participants to improve everyday leadership interactions such as feedback conversations, team discussions, decision-making, and managing differing perspectives.
By the end of the workshop, participants will be able to:
- Listen strategically to understand meaning, priorities, and perspectives
- Use summarising and clarifying questions to guide productive conversations
- Respond with calm, clarity, and professionalism under pressure
- Build trust and credibility through thoughtful communication
This workshop is ideal for managers, leaders, and professionals who want to strengthen their leadership presence through better listening and response.
Pilot cohort offer: As this is a pilot delivery, participants receive a 25% discount.
About Speech New Zealand
Speech NZ is the national professional body for speech and communication practitioners, with over 60 years of experience supporting effective, ethical, and evidence-based communication across education, leadership, and the workplace.
About the Facilitator
Jennifer Wicks is a highly experienced Speech NZ practitioner, examiner, and communication educator. She works with professionals, leaders, and learners to develop effective listening, response, and interpersonal communication skills grounded in real-world practice.
Jennifer brings a thoughtful, supportive facilitation style, helping participants build confidence through structured practice, reflection, and practical tools they can apply immediately in their professional roles.
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Highlights
- 1 hour 30 minutes
- Online
Refund Policy