Having advanced facilitation skills is essential for you to be able to create positive and effective interactions combined with accurate and timely decision-making. This in-depth, 2-day course in New Zealand will prepare you to handle most facilitation tasks and includes specific techniques and tools that allows managers to become excellent facilitators in both training and non-training environments.

The PD Training Advanced Facilitation Skills Training course is designed to develop a deeper understanding of facilitation such as group preparation, managing perspectives, building agreements, defining roles and other skills which allow professional facilitators to interact as required in any situation.

This highly valuable and dynamic training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.

Learning Outcomes

• Distinguish facilitation from instruction and training
• Identify the competencies linked to effective small group facilitation
• Understand the difference between content and process
• Understand the stages of team development and ways to help teams through each stage
• Use common process tools to make meetings easier and more productive
• Define your role in facilitating
• Establish ground rules
• Develop content and process
• Deal with controversial issues and divergent perspectives
• Develop communication skills
• Find for common ground
• Use common facilitation techniques
• Give effective feedback
• Understand facilitation vocabulary
• Deal with difficult people and situations
• Build sustainable agreements
• Understand the stages of team development
• Use analysis tools

Course Outline