PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.

In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.

This is an instructor-led class that you can attend from home or your office.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries across New Zealand, Australia, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs & see our outcomes in the reviews.

Learning Outcomes

• Know how to read aggressive, passive and passive/aggressive behaviour
• Know how to project self-confidence
• Know how to communicate with confidence and how to use your voice effectively
• Know how to write assertively
• Recognise your strengths and build on them
• Deal with workplace challenges to your self-confidence

Course Outline

Assertiveness and Self Confidence Training - Online Instructor-led 3hours - Lesson 1

Communicating With Confidence

• What You Say
• How You Say It
• Listening
• Reflection

Assertiveness and Self Confidence Training - Online Instructor-led 3hours - Lesson 2

Self Confidence – Building It And Rebuilding It

• Building on Your Strengths
• Confidence Spoilers
• Building Confidence – Four Areas of Focus
• Workplace Challenges to Self Confidence
• Reflection

Assertiveness and Self Confidence Training - Online Instructor-led 3hours - Lesson 3

Mastering Assertiveness – When And How To Use It

• Your Rights
• Getting Over Saying ‘No’
• Ways of Saying No
• Being Assertive Towards your boss
• Reflection