Are you new to the business analysis field or looking to improve and refresh your analysis skills? Our Business Systems Analysis course will provide you with the fundamental skills and techniques you need to ensure solutions provide real benefits for your organisation.

You'll learn all about what a business analyst does from scoping and planning to building process models and writing requirements and use cases. You'll also come away with a bunch of useful resources and templates that you can use back in your workplace.

During this practical and hands-on five-day course, you'll learn about:

• The role of the business analyst
• Project scope and planning the analysis
• Writing effective requirements
• Understanding the business environment
• Elicitation techniques
• Tools and techniques for modelling the system
• Structured walk-throughs and critical appraisal .

If you're looking to get certified, this course will contribute 35 Continuing Development Units (CDUs) towards the IIBA certification requirements for ECBA, CCBA and CBAP.