Delivering Constructive Criticism Training Course

PD Trainingspecialises in ‘Learning that People Remember’Welcome to PD Training!We train adults using an approach that is fun and full of practical activities which can be used on the job the very next day. Our unique reinforcement and support system keeps the learning top of mind and is instantly accessible anywhere, anytime, at home or on-the-job.PD Training is an international training and professional development and services organisation, with approximately 100 specialist trainers across New Zealand, delivering thousands of courses each year in our 16 areas of specialty.We look forward to helping you achieve your goals!Telephone 09 884 0762Websitehttps://pdtraining.co.nz

PD Training

<P STYLE="background-image: none; background-position: 0px 0px; background-size: initial; background-repeat: repeat; background-attachment: scroll; background-origin: initial; background-clip: initial; border: 0px none; margin: 0px 0px 18px; padding: 0px; vertical-align: baseline; line-height: 1.1em; font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: #333333;">Providing criticism, even when positive, is one of the most challenging tasks. This training course in delivering constructive criticism provides participants with valuable knowledge and skills to help them easily and productively provide criticism.
<P STYLE="background-image: none; background-position: 0px 0px; background-size: initial; background-repeat: repeat; background-attachment: scroll; background-origin: initial; background-clip: initial; border: 0px none; margin: 0px 0px 18px; padding: 0px; vertical-align: baseline; line-height: 1.1em; font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: #333333;">The PD Training Delivering Constructive Criticism Training Course provides an insight into what makes criticism work. It includes planning and preparing for a critique using techniques that ensure that the person receiving the criticism is motivated to rectify past mistakes and work towards improvement.
<P STYLE="background-image: none; background-position: 0px 0px; background-size: initial; background-repeat: repeat; background-attachment: scroll; background-origin: initial; background-clip: initial; border: 0px none; margin: 0px 0px 18px; padding: 0px; vertical-align: baseline; line-height: 1.1em; font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: #333333;">This dynamic and practical training course is now available throughout New Zealand, including Auckland, Christchurch or Wellington and also via instructor-led online training.
<P STYLE="background-image: none; background-position: 0px 0px; background-size: initial; background-repeat: repeat; background-attachment: scroll; background-origin: initial; background-clip: initial; border: 0px none; margin: 0px 0px 18px; padding: 0px; vertical-align: baseline; line-height: 1.1em; font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: #333333;"> Learning Outcomes
<UL>
<LI>Determine the right place to give feedback</LI>
<LI>Consider informal feedback</LI>
<LI>Gather facts on the issue</LI>
<LI>Create an action plan</LI>
<LI>Practice tone</LI>
<LI>Control and create an impact</LI>
<LI>Criticise in private, praise in public</LI>
<LI>Create a safe environment for providing criticism</LI>
<LI>Monitor body language</LI>
<LI>Develop understanding and active listening</LI>
<LI>Be collaborative</LI>
<LI>Set goals</LI>
<LI>Check emotions and outbursts</LI>
<LI>Diffuse negative emotions including anger</LI>
<LI>Understand what not to do</LI>
<LI>Measure results</LI>
</UL>
<P STYLE="background-image: none; background-position: 0px 0px; background-size: initial; background-repeat: repeat; background-attachment: scroll; background-origin: initial; background-clip: initial; border: 0px none; margin: 0px 0px 18px; padding: 0px; vertical-align: baseline; line-height: 1.1em; font-family: Verdana, Geneva, sans-serif; font-size: 14px; color: #333333;"> Course Outline
<TABLE STYLE="background-image: none; background-position: 0px 0px; background-size: initial; background-repeat: repeat; background-attachment: scroll; background-origin: initial; background-clip: initial; border: none; margin: 0px; padding: 0px; vertical-align: baseline; border-collapse: collapse; border-spacing: 0px; width: 100%; color: #333333; font-family: Verdana, Geneva, sans-serif; font-size: 14px;" BORDER="0">
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<TR STYLE="background: #f9f9f9; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline;">
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 1 Getting Started 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Housekeeping Items</LI>
<LI>Pre-Assignment Review</LI>
<LI>Workshop Objectives</LI>
<LI>The Parking Lot</LI>
<LI>Action Plan</LI>
</UL>
</TD>
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 2 When Should Feedback Occur? 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Repeated Events or Behaviour</LI>
<LI>Breaches in Company Policy</LI>
<LI>When Informal Feedback Has Not Worked</LI>
<LI>Immediately After the Occurrence</LI>
<LI>Case Study</LI>
</UL>
</TD>
</TR>
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<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 3 Preparing and Planning 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Gather Facts on the Issue</LI>
<LI>Practice Your Tone</LI>
<LI>Create an Action Plan</LI>
<LI>Keep Written Records</LI>
<LI>Case Study</LI>
</UL>
</TD>
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 4 Choosing a Time and Place 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Check the Ego at the Door</LI>
<LI>Criticise in Private, Praise in Public</LI>
<LI>It Has to Be Face to Face</LI>
<LI>Create a Safe Atmosphere</LI>
<LI>Case Study</LI>
</UL>
</TD>
</TR>
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<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 5 During the Session (I) 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>The Feedback Sandwich</LI>
<LI>Monitor Body Language</LI>
<LI>Check for Understanding</LI>
<LI>Practice Active Listening</LI>
<LI>Case Study</LI>
</UL>
</TD>
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 6 During the Session (II) 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Set Goals</LI>
<LI>Be Collaborative</LI>
<LI>Ask for a Self-Assessment</LI>
<LI>Always Keep Emotions in Check</LI>
<LI>Case Study</LI>
</UL>
</TD>
</TR>
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<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 7 Setting Goals 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>SMART Goals</LI>
<LI>The Three P's</LI>
<LI>Ask for Their Input</LI>
<LI>Be as Specific as Possible</LI>
<LI>Case Study</LI>
</UL>
</TD>
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 8 Diffusing Anger or Negative Emotions 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Choose the Correct Words</LI>
<LI>Stay on Topic</LI>
<LI>Empathise</LI>
<LI>Try to Avoid 'You Messages'</LI>
<LI>Case Study</LI>
</UL>
</TD>
</TR>
<TR STYLE="background: #f9f9f9; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline;">
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 9 What Not to Do 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Attacking or Blaming</LI>
<LI>Not Giving Them a Chance to Speak</LI>
<LI>Talking Down</LI>
<LI>Becoming Emotional</LI>
<LI>Case Study</LI>
</UL>
</TD>
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 10 After the Session (I) 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Set a Follow-Up Meeting</LI>
<LI>Make Yourself Available</LI>
<LI>Be Very Specific with the Instructions</LI>
<LI>Provide Support and Resources</LI>
<LI>Case Study</LI>
</UL>
</TD>
</TR>
<TR STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline;">
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 11 After the Session (II) 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Focus on the Future</LI>
<LI>Measuring Results</LI>
<LI>Was the Action Plan Followed?</LI>
<LI>If Improvement is Not Seen, Then What?</LI>
<LI>Case Study</LI>
</UL>
</TD>
<TD STYLE="background: none 0px 0px repeat scroll transparent; border: none; margin: 0px; padding: 9px 10px; vertical-align: top; font-size: 12px; line-height: 18px; color: #333333; width: 406.667px;">Delivering Constructive Criticism Training Course - Lesson 12 Wrapping Up 
<UL STYLE="background: none 0px 0px repeat scroll transparent; border: 0px none; margin: 0px; padding: 0px; vertical-align: baseline; list-style: outside none none;">
<LI>Words from the Wise</LI>
<LI>Parking Lot</LI>
<LI>Lessons Learned</LI>
<LI>Completion of Action Plans and Evaluations</LI>
</UL>
</TD>
</TR>
</TBODY>
</TABLE>

Delivering Constructive Criticism Training Course

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