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Identifying Difference as Opportunities

PD Training

Wednesday, 19 February 2020 from 9:00 am to 12:00 pm (NZDT)

Identifying Difference as Opportunities

Ticket Information

Ticket Type Sales End Price Fee GST Quantity
Course Ended $600.00 $21.68 $93.25

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Event Details

This insightful half day workshop unpacks what people are good at – what are their strengths and why playing to those strengths makes a real difference in how people and their organisations perform. The course also recognises that human beings are not perfect and provides strategies for discovering areas for improvement and developing ways to improve.

In addition to becoming more self-aware, participants will also learn to spot and encourage the strength development in others leading to better engagement, improved well-being, reduced stress and greater life satisfaction overall.

Research has proven that the simple act of expressing gratitude is a powerful means of making employees feel valued. The course will give participants an understanding of how to create a culture of gratitude and how as individuals they can cultivate their own personal habit of gratitude.

Organisations exist to serve others. The course gives participants a simple and effective tool to ‘get into the shoes’ of their customers to understand what they are thinking and feeling in their customer journey.


Learning Outcomes

  • Engage and Develop People
  • Self-Development
  • Outcome Orientation
  • Value Diversity
  • Deliver Results
  • Increased Collaboration
  • Solve Problems
  • Engagement and performance
  • Influence and Negotiation
  • Communicate Effectively


Course Outcomes

 

Identifying Difference as Opportunities - Lesson 1
The strength of diversity and the diversity of strengths
  • Introduction
  • Recognising your Strengths and Preferences
  • Your Leading Dimensions Profile (LDP)
  • Reflection
Identifying Difference as Opportunities - Lesson 2
Strengths based on management
  • Spotting the Strengths in Others
  • Developing Strengths
  • Dealing with Weaknesses
  • Reflection
Identifying Difference as Opportunities - Lesson 3
The power of gratitude
  • What the Research Says
  • Creating a Culture of Gratitude
  • Cultivating your own Personal Habit of Gratitude
  • Reflection
Identifying Difference as Opportunities - Lesson 4
Customer stories
  • What We Exchange with Customers
  • Developing Strengths
  • A lesson from the Bard
  • Reflection
Have questions about Identifying Difference as Opportunities? Contact PD Training

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When & Where


PD Training
338 Ponsonby Road
Ponsonby
Auckland, NZ 1011
New Zealand

Wednesday, 19 February 2020 from 9:00 am to 12:00 pm (NZDT)


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Organiser

PD Training

PD Training specialises in ‘Learning that People Remember’

Welcome to PD Training!  We train adults using an approach that is fun and full of practical activities which can be used on the job the very next day. Our unique reinforcement and support system keeps the learning top of mind and is instantly accessible anywhere, anytime, at home or on-the-job.

PD Training is an international training and professional development and services organisation, with approximately 100 specialist trainers across New Zealand, delivering thousands of courses each year in our 16 areas of specialty. 

We look forward to helping you achieve your goals!

Telephone 09 884 0762

Website https://pdtraining.co.nz

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