The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.

If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

The PDT Supervisors Development Program utilises a system of activities that has been scientifically proven to provide leaders with improved levels of agility, resiliance and improved communication skills. Click here to learn more about how this program can be implemented in your organisation and view a cost comparison.

During this Supervising Others course you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and supervisory skills.

Complete Sample Profiling Survey and View Sample Report Below:

To Have Your Leaders Start the 12-Minute Survey click here

If You Would Like to View an Example of the Report click here

Attend a supervisory training course now throughout New Zealand including Auckland, Christchurch or Wellington.

Learning Outcomes

• Set clear expectations for team members
• Set S.M.A.R.T. goals for team members that motivate and inspire dedication
• Effectively assign work that has been set according to each employee and situation
• Master techniques to delegate effectively and confidently
• Develop approaches for conducting formal feedback sessions
• Provide informal, constructive feedback
• Develop priorities and time management strategies as a team leader
• Establish conflict resolution strategies
• Interact with new or existing teams
• Create a path for personal development

Course Outline

Supervising Others Training Course - Lesson 1

You as the Supervisor

• Competencies of a Winning Supervisor
• What to Do If You’ve Been Promoted from Within the Team
• Reflection

Supervising Others Training Course - Lesson 2

Communicating to your Team

• REACH Review – Communication Evolution Tool
• Adjusting Your Style for a Better Approach
• Reflection

Supervising Others Training Course - Lesson 3

Set the Expectations

• Vision
• How Does Your Team Fit into the Bigger Picture
• Define the Requirements
• Set the Expectations with SMART’ER Goals
• The SMART’ER Way
• Reflection

Supervising Others Training Course - Lesson 4

Successful Delegation

• 10 Rules for Successful Delegation
• Degrees of Delegation
• Troubleshooting Delegation
• Reflection

Supervising Others Training Course - Lesson 5

Art of Feedback

• Types of Feedback
• 3 Stages to Receiving Feedback
• 5 Top Tips to Prepare Yourself to Provide Feedback
• Feedback Delivery Tools
• Difficult Feedback
• Seeking Feedback

Supervising Others Training Course - Lesson 6

Managing your Time

• The 80/20 Rule
• Prioritising with the Urgent-Important Matrix
• Block Out Times Around Your Energy Cycle

Supervising Others Training Course - Lesson 7

Managing Conflict

• Tuckman and Jensen Four Phase Model
• Team Development Stages
• Using a Conflict Resolution Process
• Alternate Techniques
• Maintaining Fairness
• Seeking Help from Within the Team
• Seeking Help from Outside the Team

Supervising Others Training Course - Lesson 8

Reflections

• Create an Action Plan
• Accountability = Action